Privacy Policy

Effective Date: 1st February 2025

Thank you for visiting Atelier AKALA ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and shop at our store.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
Non-Personal Information: Browsing behavior, IP address, device information, and other technical data collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchase, inquiries, or customer service requests
To improve our website and shopping experience
To send marketing emails (only if you opt-in)
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Payment processors, shipping carriers, and other third parties that help us operate our business.
Legal Requirements: If required by law, to protect our rights, or in response to a valid legal request.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing emails at any time
Disable cookies through your browser settings

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Atelier AKALA
info@etelier-akala.org

By using our website and services, you agree to the terms outlined in this Privacy Policy.